物流政策

1. Delivery

  • We provide free delivery to consumers who purchase above RM150 or more who reside only in West Malaysia.
  • We deliver East Malaysia starting from RM20 and above, depending on the final weight at checkout.
  • For purchases less than RM150, delivery fees will be imposed according to DHL/Poslaju rates.
  • Deliveries will be made within two to five working days from the day of order and payment has been made. Deliveries are available in Malaysia only.
  • Premium Delivery will be delivered within 24 hours, depending on availability only for the Klang Valley area.

2. Orders

  • After receiving your order and payment, an automated invoice will be generated, which will be sent to your email with your order details and shipping address.
  • No cancellation of orders once the invoice has been generated.
  • Once accepted goods are considered sold and non-refundable. 
  • Wing Heong always strives to fulfill all customer's orders; however, in the unlikely event occurred that there is no stock for the ordered product. Our customer representative will contact you to replace a similar product with the same value.
  • All dried meat product's individual packaging will be included in the net weight selected by customers. For example, you are purchasing 500 grams of dried meat. The net weight of the 500gms will consist of individual vacuum-sealed bags.

3.  Payments

  • Payment can be made through Apple Pay, Atome, BOOST, Credit Card, Debit Card, GrabPay, GrabPayLater, Online Banking(FPX), and TNG E-wallet.

4. Product and Pricing

  • All prices quoted on the Wing Heong website (www.wingheong.com) are in Malaysian Ringgit (RM). Prices can be subject to change without prior.
  • The special promotion is valid while stock lasts.
  • All prices quoted include 6% Malaysian Sales and Service Tax (SST).

5. Privacy Statement

  • As a responsible business operator, Wing Heong treats all customer's information with confidentiality.
  • All information gathered may be used to inform customers of upcoming promotions and events for our marketing and research purposes.